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Need to request service?
At Your Request provides Blacksburg residents, businesses and visitors a Virtual Town Hall experience. Enter key words below or browse through various topic areas to find answers to your questions. To bring something to our attention or make a request for service, just select the Make a Request button. This can also be done through the mobile app. All requests will be routed to the individual or department most suited to respond. To track the progress of your request or to receive confirmation when the request has been fulfilled, be sure to sign in and create a profile. If you do not wish to track the progress or be contacted, signing in is not required.
IMPORTANT: Requests are NOT monitored on a 24/7 basis but will be addressed during business hours. If you have an emergency, please call 9-1-1.