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Human Resources Department - Contacts


"We take care of the people, who take care of the people."
  • recruit, test, hire and orient new employees for all City departments
  • administer employee benefit programs;
  • conduct job and salary studies, and provide labor negotiations services;
  • manage the City Illness and Injury Prevention Program and Workers' Compensaton Program;
  • provide employee training programs; and
  • provide staff support to the City Council appointed Personnel and Affirmative Action Committee.
Human Resources - City Hall - 3rd floor - 777 B Street, Hayward, CA 94541

Main Phone: 510-583-4500
FAX: 510-583-3655
Job Hotline: 510-583-4555
Acting Human Resources Director: Debra Auker at 510-583-4500
Administrative Secretary Cecelia Cooke at 510-583-4511
Employee Benefits Administrator: Diane Iwata at 510-583-4536
Human Resources Analyst II: Chris Oshiro at 510-583-4534
Human Resources Analyst II: Dave Harding at 510-583-4566
Human Resources Analyst II: Diana Martinez at 510-583-4522
Human Resources Technician: Cathy Gendreau at 510-583-4517
Senior Human Resources Analyst: Phil Williams at 510-583-4544

Benefit Administration/Contracts: Diane Iwata
Benefit Forms/General Information: Cathy Gendreau or Cecelia Cooke
Classification and Compensation: Phil Williams, Chris Oshiro, or Diana Martinez
Commercial Drivers’ Drug Testing: Dave Harding
Employment Verification: Cecelia Cooke or Cathy Gendreau
Equal Employment: Phil Williams
Labor Relations: Phil Williams
Recruitments: Phil Williams, Chris Oshiro, or Diana Martinez
Retiree Medical: Diane Iwata
Retirement: Diane Iwata
Safety: Diane Iwata
Salary Surveys: Chris Oshiro or Diana Martinez
SDI/PFLI Verifications: Diane Iwata
Training and Development: Dave Harding
Workers’ Compensation – Administration/Contract: Diane Iwata
Workers’ Compensation –
Claims Management:
Chris Oshiro, or Diana Martinez

If you are not able to reach the contact person listed above, please feel free to contact the Human Resources Department at (510) 583-4500.

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