City of Hayward - Heart of the Bay
FAQ List
How can we help? google Translate
In an effort to serve you better, we have compiled common information that residents often require plus created an easy way for you to communicate with us. If you do not find what you are looking for, go ahead, ask a question, request a service, or give us some feedback. We are here to serve you!


Quick Find and Most Frequently Requested Information
   Search by key words to find answers quickly:

Find the information you need from the City of Hayward by entering keywords in the search box, looking through the top ten topics, or by clicking on the links under
Topics by Category.

To make a service request or ask a question, click on the Submit Request link. Your submittal will go directly to the staff member who can best help you.


   Top Ten Pages
  1. Paratransit Program
  2. Business License Information
  3. Requests for Proposals
  4. Request Copies of Police Reports
  5. Abandoned/Inoperable Vehicles On A Public Street
  6. Starting and Stopping Water Service
  7. How to Start a Business
  8. Shopping Cart Control
  9. Hayward - City Profile
  10. How to Pay Your Water Bill
Topics by Category

The following practices shall be adhered to when submitting a request in Access Hayward:
a. Requests may not contain profanity, racial slurs and/or material in violation in any federal, State or local laws, including, but not limited to, laws related to defamation.
b. Requests containing advertisements shall be prohibited.
c. Comments should be relevant to the specific request to which they are attached.
d. Comments shall be polite and in a professional business tone.


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