Start Water Service - information needed:
- Call 510-583-4600 or TDD (hearing impaired only) 510-247-3340; or
- Come in-person during business hours:
City Hall - First Floor
777 B Street
Hayward, CA 94541
8am to 5pm - Monday through Thursday;
8am to 12noon - Friday.
Stop Water Service - Information needed:
- Applicant and/or name of owner
- Mailing address
- Address of property getting water service
- Applicant’s ID# (drivers license or social security number)
- Applicant’s employer
- Employer address and phone number
- Spouse’s name and ID# (if married)
- Spouse’s employer.
For more information, please call Utility Billing at call 510-583-4600
- Water service account number
- Address where water service will be stopped.
You may also submit a service request for this item in the 'Make a Service Request' area below.