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If I return my library items late, is there a charge?
When DVDs are returned late, the fee is $1 per day per item. You are charged 25¢ per day for all other items. If an item is overdue more than 35 days, a billing fee of $20 will be charged to your account. You may view your fines and bills at , under Unpaid Fines and Bills. Fines can be paid online with a credit or debit card after logging in.
If I receive an overdue message or bill and want to talk to someone at the library, what number do I call?
Submit a service request or contact the Overdues Department at 510-881-7983.
How much will it cost if I lose a library item?
You will be charged for the cost of the lost item plus a non-refundable $6 processing fee.
Will I be stopped from borrowing if I owe money?
Your account is delinquent if there are unpaid charges of $20 or more, or if materials are more than 35 days overdue. That means that you may not borrow more materials or renew others. Delinquent accounts may also be referred to a collection agency.
How can I tell what items I have checked out?
You receive a printout of the material borrowed at the time of checkout. You can check your own record online at .
You can sign up to use text messaging to receive notices from the libary and to get a list of items you have checked out. Text the word SIGNUP to hpl@shoutbomb.com to get started. See Text Messaging Alerts from the Library for more information.
For further information, call the library at 510-881-7983.
You may also submit a service request for this item in the 'Make a Service Request' area below.
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