FAQ List

How can we help?

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In an effort to serve you better, we have compiled common information that residents often require plus created an easy way for you to communicate with us. If you do not find what you are looking for, go ahead, ask a question, request a service, or give us some feedback. We are here to serve you!

Quick Find and Most Frequently Requested Information

Search by key words to find answers quickly:

Find the information you need from the City of Hayward by entering keywords in the search box, looking through the top ten topics, or by clicking on the links under
Topics by Category.

To make a service request or ask a question, click on the Submit Request link. Your submittal will go directly to the staff member who can best help you.


   Top Ten Pages

  1. Request Copies of Police Reports
  2. Abandoned/Inoperable Vehicles On A Public Street
  3. Dog Licensing
  4. Trash & Debris – Public Property
  5. Public Records Act Request
  6. Business License Information
  7. Illegal Parking
  8. Neighborhood Alert
  9. Eco-Friendly Practices in Water Treatment
  10. Zoning

Topics by Category

The following practices shall be adhered to when submitting a request in Access Hayward:


Requests may not contain profanity, racial slurs and/or material in violation in any federal, State or local laws, including, but not limited to, laws related to defamation.


Requests containing advertisements shall be prohibited.


Comments should be relevant to the specific request to which they are attached.


Comments shall be polite and in a professional business tone.

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