Resident Service Center

The City of Santa Clarita is dedicated to providing excellent customer service to our citizens to ensure they enjoy a high quality of life. Please use our Resident Service Center to access City services and make online requests.

Your service request will be designated to a city department that will follow up to ensure the request is resolved in a timely manner.

Please note, the Resident Service Center answers non-emergency calls and any request of city services. The Resident Service Center is not monitored during the weekends, in the event of an emergency requiring the response of a police officer, please contact the Los Angeles County Sheriff’s Department at (661) 255-1121, or dial 911.

Find what you’re looking for with a simple and fast search!

  1. Enter your keywords in the search bar and click Search.
  2. Relevant topics will appear in the search results.
  3. Still can’t find your answer? Click Submit Request and we’ll respond to your question as soon as possible by email.

TIP: Check out our Top 10 Areas of Interest to see what topics are trending for the month.


After reporting a pothole located within the City limit, the Streets Division will investigate it within two business days of your call.


For further information, please contact the Streets Division at (661) 294-2520 or you may submit a Service Request.

Make a Service Request for Potholes
More Topics for Public Works, Streets and Sidewalks
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