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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or select a topic below
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Issue Topics
Bus Early, Late, or Did Not Arrive
Use this topic to report transportation that arrives early, late, or not at all.
Bus Passed Me By/Left at Transit Center
Use this topic to report being passed up at a stop or left at the Transit Center.
Compliment EMBARK/EMBARK Employee
Dirty or Damaged Stop/Shelter
Use this topic to report damage to a shelter/stop or a dirty shelter/stop.
Driving Concern
Use this topic to report any driver concerns that you may have.
EMBARK Norman Bus Service
Use this topic to report issues with EMBARK Norman.
EMBARK PLUS (Norman)
Use this topic to report issues with EMBARK PLUS in Norman.
EMBARK PLUS (Oklahoma City)
Use this topic to report issues with EMBARK PLUS in OKC.
Employee Conduct Concern
Use this topic to report any issues you may have regarding the conduct of an employee of EMBARK.
File a Claim
Use this topic to report a claim for an injury or property loss.
Missed Connection/Bus
OKC Streetcar
Use this topic for information the OKC Streetcar service. Use Ticket Kiosk topic for platform payment issues.
Oklahoma River Cruises
Use this topic to report issues or concerns with OK River Cruises.
Parking Garages
Use this topic to report issues or concerns with an EMBARK-owned parking garage.
Parking Meters/On-Street Parking
Use this topic to report issues or concerns with a parking meter.
Passenger Behavior Concern
Use this topic to report passenger disturbances.
Road Scholars School Trips
Route 015 Stop Closures Remarks/Concerns
Routes & Services
Use this topic to let EMBARK know about changes you would like to see with our routes and modes of service.
Senior Transportation Services
Senior/Disability/ADA Concern
Stop, Shelter, or Station Questions/Suggestions
For questions, suggestions, or comments about EMBARK's transit stops not related to their maintenance.
Surface Parking Lots (Off-Street Parking)
Use this topic to report issues regarding parking in an EMBARK-owned surface lot.
Ticket Kiosk Issue
Use this topic to report issues with EMBARK
Trip Planning
Vehicle Condition or Maintenance Concern
Website or App Problem
Other Question or Concern
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