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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or select a topic below
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Issue Topics
A-train Gates / Signals
A-train Rail Trail
Accident / Safety / Security
To report an accident or safety concerns, please do so here.
Collin County Rides
Questions, Comments and Concerns for the Collin County Ride Service
Community Partnership Request
Customer Service Information
Driver Conduct
To report driver behavior, please do so here.
Employee Conduct
Use this topic to report employees other than bus operators.
GoZone Service
Lost and Found
Please include specific information about your item and your contact information.
On Time Performance
Select this topic to report late/ early/ no show vehicles.
Outstanding Service
To report outstanding service from an operator or employee, please choose this topic.
Rail Safety
Route and Schedule Information
Service Request
Select this topic if you’d like to suggest or request a new bus stop, route, or service change.
Stations / Shelters / Bus Stops
To report vandalism, trash, incorrect signs, or other, please submit here.
Tickets, Fares or Ticket Vending Machine
Transit App
Please specify which feature you
Transit Employee Appreciation
Trip Planning
Select this topic if you need assistance with planning your trip.
#AskDCTA
If you would like to request a topic for the #AskDCTA blog series, do so here.
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