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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
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Topic Areas
Cemetery
Purchase Plot in Bartlett Cemetery
Code Enforcement
Distressed Properties
If there are properties in the neighborhood that look like they need attention, please call Code Enforcement at (630) 540-5940 or submit a request below.
Garbage containers
Garbage containers in a residential districts shall be located in the rear or side yard. Garbage containers cannot be set out earlier than 6:00 pm on the night before collection and must be removed by 9:00 am on the day following collection service.
Holiday lighting
Number of Pets
Parking on Grass
Portable Storage Unit (PODS)
Portable storage units (PODS) are allowed to be placed on driveways for a maximum of ten (10) days in a calendar year. Please contact the Community Development Department at (630) 540-5940 and provide your contact information and address prior to having a POD dropped off.
Recreational Vehicle Storage/Parking
Tall Grass Weeds
Vehicle repairs
Economic Development
Available Sites and Buildings
Bartlett Restaurants
Business Areas
Business Assistance Guide
The Village of Bartlett has created a Business Assistant Guide for those looking to start or expand their business.
Flooding/Drainage Issue
Backyard Drainage Issue/Question
Backyard Drainage: This includes low spots that hold water after rains – for more than 48 hours.
Pond/Stream Drainage Issue/Question
Pond/Stream Drainage Issue: This issue involves actual stream or pond overflowing or staying at high levels for a period longer than 72 hours.
Street Drainage Issue/Question
Street Drainage Issue: These issues include flooding or back-ups to Village storm sewer systems.
Sump Pump Issue/Question
Sump Pump Issue: This includes the issues with where and how sump pumps are draining and the corresponding problems this type of drainage can cause.
Golf
Bartlett Hills Golf Course Question/Problem
You can also reach the staff by phone at 630-837-2741
Health
Mosquitos
Permits and Licenses
Building Permits
Building permits are required for all construction and home improvement projects, whether the work is completed by the homeowner or a contractor.
Business, Liquor, and Gaming Terminal License
Most businesses operating in the Village of Bartlett will need to have a business, liquor, and possibly a video gaming license.
Public Safety/Crime
Neighborhood Watch
Ride Along Requests
Speeding Auto/Traffic Complaints
Station Tours
Other Questions for the Police Department
Real Estate
Special Service Areas
Sewer
Sewer Back-Up
Sewer Gas Odor
Streets and Sidewalks
Dead Animal Pick-Up
To report a dead animal in a Village road or right of way, contact the Public Works Department at 630-837-0811 or use this form.
Mailbox Damage
Pothole Repair
Sidewalk Repair / Replacement
Snow Plowing
Storm Sewer Cleaning / Repair
Street Cleaning / Debris in Roadway
Street Light Maintenance
Street Sign Maintenance
Trains
Crossing Blockages - Trains
Based on U.S. Supreme Court rulings, municipalities do not have the ability to enforce blockage ordinances or to impose fines.
Train Noise
Trash and Recycling
Garbage Billing
Each resident is responsible for arranging their garbage pickup service with the contract hauler, Groot Industries , by calling 847-429-7370.
Garbage Pick-up
Garbage is picked up weekly on Tuesdays
Recycling
Trees and Landscaping
Brush Collection
Beginning June 2021, the Village of Bartlett with contractor Trees "R" Us will provide semi-annual brush pickup in the spring and fall that does NOT require bundling.
Tree - Miscellaneous Question
Tree Inspection
Tree Removal
Tree Trimming
Wasp Nest in Parkway Tree
Utilities
AT&T Uverse service/billing issue
The Village has a cable franchise agreement with Comcast and AT&T. To set up service with AT&T or report a problem directly to the company, you may call 800-288-2020.
Comcast service/billing issue
The Village has a cable franchise agreement with Comcast and AT&T. To set up service with Comcast or report a problem directly to the company, you may call 866-886-6838.
Hydrant Repair
Fire hydrants are maintained and repaired by the Water Division of Public Works. Please report any leaking or damaged hydrants at 630-837-0811.
Low Water Pressure
PW Water Misc
If you have question or want to report a problem such as water meter leaking, water main break, bbox height, please submit a request.
Utility Box Issues
Report issues with utility boxes, e.g. knocked over, wires exposed.
Water Bill - Question
If you have a question about your bill in regards to usage, current balance, missing bill, or any other bill related question, you can call 630-837-0800 or submit a question using the button below.
Water Main Break
Water Quality Complaints
Please direct questions regarding water quality to the Public Works Department at 630-837-0811 or submit a request below.
Village Government
Bartlett History Museums
The Village of Bartlett operates two museums of local history. There is a museum located in Bartlett Village Hall, 228 S. Main Street, which is open during normal Village Hall hours. The Village also operates a museum at the original train, 100 W. Railroad Ave.
Budget
Employment Opportunities
Question/Comment for Administration
Village Maps
Zoning
Answer Not Found
Other/Answer Not Found
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