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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
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Topic Areas
Administration
Open Records Request
Other - City Manager
Animals
Abandoned/Neglected Animal
Animal Bite
Animal Nuisance
Barking/Noise
Deceased Animal
Injured Animal
Loose/Stray Animal
Rabies Vaccinations
Snake Sighting
Too Many Animals
Trap Service
Vicious Animal
Other - Animal Control
Cannot Find My Topic
Miscellaneous or Other
Code Enforcement
Bagging Trash
Basketball Goals
Code Enforcement Signs
Construction without Permit
Donation Containers
Fencing
High Grass and Weeds
House Numbers
Illegal Dumping and Junk Debris
Illegal Parking
Inoperable Vehicles
Over-hanging Limbs
Oversize Vehicles
Parking on Unimproved Surfaces
Short Term Rental
Swimming Pool
Other - Code Enforcement
Emergency Services
Power Outages
Property Drainage/Flooding
Neighbor, Property Owner, or Business reporting flooding issues on the yard/property, water/run-off coming onto their yard, water from the street/alley getting into yard/property,
Storm Debris
Storm Flooding
Storm Trees Down
Health
Environmental Illness
General Health Violation
Household Hazardous Waste
Pest/Mosquitos
Pool - Public/Semi Public w/o Permit
Second-Hand Smoke
Stagnant Water
Parks & Community Services
Athletic/Sports
Litter
Medians
Other - Parks
Parks
Trails
Police Department
Open Records Request - PD Body Camera Recordings
Open Records Request - Police Department
Streets & Sidewalks
Adopt-A-Street Signs
Alley Repair
Barricades
Curb Repair
Report damaged curb location to the Streets Department
Debris in Roadway
Graffiti
Guard Rail Repair
Oncor Street Light Repair
Use this option to report issues pertaining to bulb replacement or repair due to damaged poles.
Sand Bags
School Zone Signals
Report of malfunctioning or downed signals in a school zone.
Sidewalk Repair
Speed Bumps
Street Drainage
Street Repair
Street Sanding
Street Signage
Report damaged or missing road signs.
Other - Streets
Traffic
Traffic Sign Repair
Traffic Signal Malfunctions
Trash & Recycling
Missed Trash or Recycling Pick Up
Recycling Pick Up
Report large amount of Recyling items set out for pickup. Please visit our website at https://www.ci.desoto.tx.us/552/TrashRecycling-Information for detailed instruction on placing out recycling.
Request Household Trash Pick Up
Use this selection when a special request for regular household service is needed.
Trash Courtesy Call
Other - Trash
Use this if your subject does not appear as a drop down option.
Trees & Landscaping
Brush Courtesy Request
Report new pile of brush, trees, leaves and other yard debris that has been set out for pickup.
Fallen Trees
Right-of-Way Tree Trimming
Utilities
Utilities - Other
Water & Wastewater
Fire Hydrant Problems
Illicit Discharge
Trash and debris being dumped into stormwater inlet, at the curb, or into a creek - Pesticides, Solvent, Paint, Motor Oil, Antifreeze, Gas, swimming pool water (into the alley or street), etc.
Leak at Meter
Line Locates
Low Water Pressure/Volume
Water Quality
Water Service Leak
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