Skip to Main Content
GOGovApps
menu
add
New Issue
help
View Knowledgebase
View
View All Issues
View Open Issues
account_box
Account Info
subscriptions
Subscriptions
exit_to_app
Sign out
account_box
Sign in
Change Topic
Enter issue location or drag red dotted marker on map
Issue location
Other issues for topic
Issue location
Other issues for topic
Describe your problem or question in detail
Issue location
Other issues for this topic
More
* indicates required field
Cancel
Submit
arrow_back
Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
Search
Topic Areas
GOEnforce
Parcel Data Import
Use to request help if you are having issues with importing your parcel data
Letter - Modify Existing
To request the modification of an existing letter. Include detailed descriptions or markup as an attachment to your request
Letter - New
To request the addition of a new letter to the system
CE Pick List
All drop down lists in the system can be fully customized
CE Question
For generalized code enforcement issues or questions. Not for letter changes or enhancements.
Electronic Signature
GORequest
Citizen Web Portal Customization
If you want to change the text in the FAQ, submission or contact screens or the colors, read the FAQ for this topic and submit a request to enable editing of the templates
CRM Pick List
CRM Question
For generalized CRM issues or questions
Email - Notifications
Employee Workflow Validation
Using Validation Workflow to check a users Tickets before they are Closed
Request Assignments
GORequest FAQs
Record Retention
Purge policies and how to view all requests in the system
Integrations
Accela Integration
Cartegraph Integration
Cityworks Integration
Data Ticket / Revenue Experts Integration
EnerGov Integration
GIS Integration
For ESRI GIS questions or issues
LDAP Integration
Lucity Integration
Other Integration
Reporting
Modify Existing Report
New Custom Report
Reporting Question
If after reviewing the online documentation for reporting (Help link in upper right after you sign in) submit a request if you are having issues creating the report you need
Support
Mobile - Branded Application
Work Orders - Time and Material
Surveys and Subscriptions
Create/Modify a Subscription
Create/Modify a Survey
Training
Training Webinars
General
Access to System
Forgot your password? Use the "Password assistance?" link on the sign in screen.
Administration
Billing
Custom Field
Add a new custom field in GOEnforce or GORequest
Customer Success Requests
Customers with a general list of questions and configuration requests to improve the usability of the system.
Dashboard Filters
Other
Use this topic if you request doesn
Permissions
GOGovApps Sign in
person
Your user name
lock
Password
Remember me
lock
Sign in
X
Forgot
Password?
Ok
Entered on:
Status:
Date Closed:
Date Due:
Location:
Additional comment for issue
Satisfaction Survey - Issue #:
In order to assist you, we will need some information from you as indicated by the fields marked with a *.
Please edit your account information
First Name
Last Name
Email
Phone Number
Alternate Phone Number
Address
City
State
Zip code
Sign In Name
Password (leave blank to retain)
Confirm Password
Submit Contact Information
Submit Changes
X