Request Lakewood is the city’s customer service hub.

1. Submit a concern or ask a question by selecting a topic and filling out the details.
2. Your request is reviewed by the appropriate department, and the work is assigned.
3. We strive to provide a response within three to five business days. Additional time may be needed.

  • Request Lakewood is not monitored 24/7. Call 911 for emergencies or for crimes in progress.
  • Enter addresses without punctuation. A correct example is: 480 S Allison Pkwy
  • If you remain anonymous, please provide enough detail so we can address your concern.
  • By creating an account, you can review the status of your request and submit additional information.
  • The city will only use the personal information you enter when creating an account, like your name, address and phone number, for business purposes. However, all details are public record, and as with all public records, the city must disclose these records if requested to do so. Requests that can be made anonymously must also be disclosed if requested but will not contain the requestor’s contact information.
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