Request Lakewood is the city’s online customer service hub providing you with a fast and easy way to contact your city.

Here’s How it Works


Report a concern or ask a question by selecting a topic and filling out the details. Once submitted, you will receive an email confirmation.

In Progress

We’re on it. Your request is reviewed by the appropriate department, and the work is assigned.


We strive to provide a response within three to five business days. Additional time may be necessary if extensive research or in-person review is needed.

Helpful Tips

  • Request Lakewood is not monitored 24/7, and crimes in progress are not accepted through this system. Call 911 for emergencies or crimes in progress.
  • Request Lakewood will only accept the address if the street is abbreviated and there is no punctuation. A correct example is: 480 S Allison Pkwy
  • Anonymous requests are accepted for certain topics. If you choose to remain anonymous, please provide enough detail so we can properly address your concern.
  • By creating a user account, you can review the status of your request and submit additional information.
  • The city will only use the personal information you enter when creating an account, like your name, address and phone number, for business purposes. However, all such details are public record, and as with all public records, the city must disclose these records if requested to do so. Requests that can be made anonymously must also be disclosed if requested but will not contain the requestor’s contact information.
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