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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
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Topic Areas
Accessibility (ADA)
Report a complaint/grievance
Report a complaint/grievance related to Accessibility (ADA).
Animal Services
Animal Bite
Report incidents involving an animal bite (not currently attacking).
Animal Cruelty / Neglect
Report suspected animal cruelty or neglect.
Burro / Donkey Feces
Report donkey / burro feces on a City sidewalk or street only.
Deceased Animal
Report a deceased animal.
Dogs
Report dog related issue in your area.
Prohibited / Zoning
Report suspected animals prohibited in the City, or per zoning requirements.
Commercial Related
Business without a License
Report a commercial or home business operating illegally without a current business license.
Marijuana Dispensary
Report an unlicensed / illegal dispensary.
Property Maintenance
Report of poor existing conditions on a commercial property.
Signs / Banners (unpermitted)
Report unpermitted signs and/or banners in a residential or commercial area.
Vendor (unpermitted)
Report any vendors selling on or along sidewalk.
Construction Related
Building Inspection Request
Request to schedule an inspection with Building & Safety only.
City Project Issue
Report a concern and/or issue related to a proposed or active City construction project.
Construction (w/o Permit)
Report possible (in-progress or completed) construction activity without a valid permit.
Dust Control Issues
Report an issue related to dust control at an active construction site.
Fire Inspection Request
Request to schedule an inspection with Fire Prevention only.
Grading (w/o Permit)
Report possible grading activity without a valid permit.
Park Maintenance
Damage to Property
Report damage to the playground, picnic shelter, restroom, etc. at a City park
Drinking Fountain
Report a drinking fountain not working or leaking.
Little Library Damaged
Report damage or vandalism to a little library.
Picnic Shelter Maintenance
Report that a picnic shelter is in need of maintenance.
Playground Equipment Damaged
Report damaged or vandalized playground equipment at a City park.
Restroom Maintenance
Report that a restroom is in need of maintenance.
Snack Bar Damaged
Report damage or an unsafe condition at a snack bar.
Splash Pad Not Operating
Report that a splash pad is not operating properly or at all.
Sports Court / Field Maintenance
Report damage or vandalism of a sports court / field at a City park.
Trail (Multi-use or Equestrian) Damaged
Report damage to a City maintained muli-use or equestrian trail.
Prohibited Activity
Drainage Issues
Report a drainage issue that's impacting public right-of-way, a City drain, or at an active construction site.
Excessive Lighting
Report excessive lighting in a residential neighborhood.
Fireworks
Report illegal fireworks activity in your area.
Garage / Yard Sale
Report excessive garage / yard sales (over 3 a year) in a residential neighborhood.
Graffiti / Vandalism
Report graffiti and/or vandalism in a City park, a City facility, on or along a City street and/or sidewalk.
Trash or Dumping Issues
Report any kind of trash / debris left on private property, or receptables left in the public view, or dumping of bulky item(s) on a City street and/or sidewalk.
Zoning
Report any unpermitted land use.
Safety Concerns
Abandoned Structure
Report any abandoned building, residence and/or structure.
Bicycle Related Requests
Request for a protected bike lane and/or enforcement of vehicles parking in designated zones.
Crossing Guard Request
Request for a crossing guard to assist children at a busy intersection.
Emergency Road Closure
Request for an emergency road closure due to a hazardous situation.
Encampments
Report an encampment, discarded and/or unhoused items.
Fencing / Gate Issues
Report a damaged and/or missing fence or gate.
Flooding
Report excess water causing a hazardous situation within a City street and/or intersection.
No Parking Zone / Red Curb Request
Request to establish a new "No Parking" zone due to sight distance restriction and/or traffic safety.
Pedestrian Crosswalks / Push Buttons
Request to establish a new crosswalk and/or accessible pedestrian push button at an intersection.
Pool (not maintained)
Report unsecured, green or unmaintained residential swimming pool.
Potholes
Report a pothole within a City street / crosswalk.
Safety Concern at a City Facility
Report a general safety concern at a City facility.
Safety Concern at a City Park
Report a general safety concern at a City park.
School Related Issues
Request for either a crossing guard and/or signing and striping to improve traffic circulation near a school.
Sidewalk / Curb Issues
Report damage or any unsafe condition related to a City sidewalk, curb, or gutter.
Sight Distance Issues
Report issues of a physical or landscape item(s) obstructing driver visibility.
Speed Hump Request
Request for speed humps to control speeding on a residential street.
Speed Limit Evaluation
Request to evaluate the existing speed zone for possible reduction.
Speeding
Request for added safety measures to reduce or control speeding on City streets.
Stop Sign / All-Way Stop
Report a missing or damaged sign(s) or request a new stop sign due to changed conditions.
Substandard Conditions
Report substandard housing concerns in a residential area only.
Vector Control
Report issues related to rodents or mosquitos in a residential neighborhood.
Weeds (overgrown)
Report excessive weeds.
Street Maintenance
Asphalt / Pavement Issues
Report cracked or damaged asphalt pavement on a City street.
Clean-Up Request
Request clean-up of trash or any other item left on a City street or sidewalk only.
Guardrail Issues
Report a damaged guardrail.
HazMat Spill
Report a spill or dumping of any substance (other than water) on a City street or sidewalk.
Manhole Cover Issues
Report a damaged, missing or loose manhole cover.
Pavement Marking & Striping Issues
Report faded or missing lane striping or pavement markings.
Roadside Signs
Report a missing or damaged sign(s) or request a new sign due to changed conditions.
Shopping Carts
Report abandoned shopping carts left on or along a street / sidewalk.
Shoulder Repair
Request repair of a drainage berm along the shoulder of a City street.
Street Sweeping Request
Request for street sweeping service on a City street.
Streetlight Issues
Report damage or other issue related to a City streetlight.
Traffic Signals
Report a concern related to or request for a new traffic signal.
Tree / Landscaping Maintenance
Bush / Shrub (overgrown)
Report that shrubs/vines are in need of maintenance at a City park or in a City maintained landscaped area.
Irrigation Issue
Report a broken sprinkler or actively running water in a City park or in a City maintained landscaped area.
Lack of Required Landscaping
Report of lack of required landscaping at a private residence.
Light Maintenance
Report a light out in a structure at a City park or in a City maintained landscaped area.
Monument Damaged
Report damage to a City maintained monument at a City park or in a City maintained landscaped area.
Pest
Report issues with gophers, ground squirrels, bees etc. at a City park, or City maintained landscaped area.
Trash or Debris
Report excessive trash at a City park or in a City maintained landscaped area, or issues with a trash can / dumpster at a City park.
Tree Issues
Report a tree related issue or concern.
When will this area be serviced
Request when are park restroom, grounds, or a City maintained landscaped area is scheduled for service.
Vehicle Related
Abandoned Vehicle
Report a wreck or dismantled vehicle(s) disregarded in the public right-of-way.
Auto Repair
Report vehicles being repaired in the public view in a residential neighborhood.
Commercial Truck
Report any vehicle over 10,000 lbs parked in a residential neighborhood.
For Sale
Report vehicles advertised for sale on unapproved streets.
Inoperable
Report any vehicle that is wrecked, dismantled or in a state of disrepair parked on private property.
Parking Issues
Report parking in the bike lane, 72-hr parking, a wrecked or dismantled vehicle left in the street, along red curb, or in front of a fire hydrant.
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