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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
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Topic Areas
Engineering
Curb Ramp Request
Double Pole
Handholes
Low Hanging Wire
Pole Down
Pole Leaning
Sidewalk Installation Request
Snow - Sidewalk Issues
Report a sidewalk not cleared
Trenches
Wire Arcing
Wire down
Grounds Maintenance -- Beautification
Athletic Fields
Share a concern about a park, playground, School ground or field, including
Fence Repair
Share a concern about a park, playground, School ground or field, including
General Park Problem
Share a concern about a park, playground, School ground or field, including
Graffiti
To report graffiti or other vandalism on city property
Parks, playgrounds, school grounds
Share a concern about a park, playground, school ground or field
Snow - School Issues
Any snow issues concerning the condition of a school, school maintained sidewalk, school parking lot, or bus stop.
Trash removal (parks)
Please select this service request to report an overflowing trash or recycling barrel in a City park.
Information Technology
Report A Problem With The Website
Please use this request to report a potential problem with the NewtonMA.gov website (Such as navigation problems, missing documents, typing errors)
Police
Vandalism
Public Works -- Administration
Ask a Question/ Leave Us Feedback
To ask the City of Newton a question, or to leave us some feedback, please select this request.
Misc/Other
Other/misc.
To report other issues that do not fit into any of the above categories
Streets
Curb Maintenance/ Repair
Request to repair broken curb
Damage - City Property
If you would like to report a city vehicle or equipment that has caused damage to city property, please select this service request
Damage - Private Property
If a city vehicle or equipment has caused damage to your private property, please select this service request
Dead Animal
Debris
Debris/Obstruction
Gravel Request
Guardrail - Repairs
Use if a guardrail needs repairs
Loam and Seed
Perm Patch
Pothole
Report potholes on City maintained streets
Raised Panel
A concrete sidewalk panel has lifted
Shrubbery Obstructing Sidewalks
Sidewalk repair-asphalt
Sidewalk repair-concrete
Snow - Property Damage
Report damage done to private property by City during snow maintenance operations
Snow - Street Issues
Report snow issues related to the condition of a city street.
Street Sweeping
Sustainable Materials Management
Cart Delivery Request
to request delivery of a missing cart or an additional cart; request sent to EA staff for follow up and approval
Cart Repair Request
Illegal Dumping
Missed recycling pickup
Used to report a missed recycling collection.
Missed trash pickup
Used to report a missed trash collection.
Missed yard waste pickup
Used to report a missed yard waste collection.
Transportation Division
Parking - Broken Meter
Parking - Meters
Report issues with parking meters
Parking - Parking Meter Missing
Parking Meter Missing Passport Decal
Pavement Markings - Faded pavement markings
Pavement Markings - Request Pavement Markings
Pedestrian walk signal not working
School Zone Flashers Malfunction
Sign damaged or knocked down
Sign Knocked Down
Sign Relocation Request
Sign Vandalized
Snow - MBTA Stop Issues
Any snow issues related to MBTA bus stops
Street Light - Gas lamp out
Street light - Knocked Down
Street Light - Lamp out
Street Sign - Missing
missing sign
Street Sign - New Sign Request
Street Signs
Use for maintenance of street signs or request for new street signs
Traffic Calming
Traffic Signal Light Out
Traffic Signal Malfunction
Traffic Signals
Use for maintenance of traffic signals, pedestrian signals, and school zone flashers
Urban Forestry
Bee, Wasp or Hornet Nest in City Tree
To report a dangerous bee, wasp, or hornet nest that is located in a city-owned tree
Down Tree or Part of Tree, Broken Hanging Limb
If this issue is an emergency or a hazard please report to the Newton Police at (617) 796-2100, otherwise complete the information in this request
Poison Ivy
To report poison ivy growing in city parks or other city-owned property
Tree Maintenance Concern
To report concerns/issues with a City owned tree, including stumps, dead trees, tree pruning, tree obstructing traffic signs, signals or street lights
Tree Planting
To request the City plant a street tree near your property
Utilities
Catch Basin Cleaning
Remove debris from storm drains
Catch Basin Repair
Repair a storm drain or holes adjacent to catch basin
Fire Hydrant Repair
Flooding
Weather related flooding of streets
Gate Covers
Low Pressure
Manhole Cover Adjustments
Noisy Manhole Cover
Questions Related to Lead Pipes
Sinkhole
Utility Schedule Requests
Water Sewer Bill Question
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