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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
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Topic Areas
Animals
Dead Animal Pickup
Use this form to submit a concern or question related to a dead animal
Reporting Animal Abuse
Use this form to report a concern with animal abuse
Too Many Animals/Breeder
Use this form to submit a concern about a house with too many animals
Wildlife Problem
Use this form to submit concerns or questions regarding widlife
Building Construction
Construction Site - Other
General Issue with the Construction Site or Contractor not Otherwise Listed
Contractor Blocking Street
Use this form to report a contractor blocking a driveway or a street
Hours of Construction
Information on construction noise hours in the Village
Mud/Debris/Dust
Use this form to submit concerns related to mud, debris and dust from construction
Building Permits
Expired Permits
Information on renewing permits or handling an expired permit
Fence - New Installations
Use this form to submit concerns regarding new fence installations and permits
Parking Lot Paving/Striping
Use this form to report concerns about private parking lots
Sign Installation without a Permit or in ROW
Use this form to report concerns about signs (permanent or temporary) installed without a permit or on public property
Signs w/o Permits and/or Placed in the ROW - Temporary Signs
Work without a Permit
Use this form to submit a concern about work being conducted without a permit
Cemetery
All Inquiries
Use this form to submit inquiries or questions regarding Village-owned cemeteries
Communications, Northbrook Notify & NCTV
Informational Channel - Information Updates
Use this form to submit information to appear on NCTV Cable Channel 17
Northbrook Notify Registration & Information Changes
Use this form to register or submit information changes for Northbrook Notify
Website Questions or Comments
Use this form to submit a question or comment regarding the VIllage
COVID-19
COVID-19
Visit www.northbrook.il.us/coronavirus or www.glenviewnorthbrookcoronavirus.info for more information and resources.
Fire
Fire Code Questions
Use this form to submit questions regarding the Fire Code
Fire Pit Complaint
Use this form to submit a concern regarding a fire pit
Hazardous Materials
Use this form to submit questions or reports of hazardous materials
Smoke Detector
Use this form for questions on smoke detectors
Station Tour Request
Use this form to request a tour of a Fire Station
Flooding & Stormwater
Downspouts (Neighboring Property)
Use this form to submit questions about the Village
New Construction (Drainage from Neighboring Property)
Use this form to report issues with flooding from new construction
Street Flooding
Use this form to report minor street flooding
Sump Pump (Neighboring Property)
Use this form to report flooding from a sump pump on a neighboring property
Yard Flooding & Standing Water
Use this form to report yard flooding or areas of standing water
Health
General Restaurant Concern
Use this form to report concerns related to restaurants' safety or sanitation
Infrastructure Construction
Infrastructure Project Inquiries
Use this form to submit questions regarding road or other infrastructure projects
Licensing, Permits, Inspections
Streetlight Banners
Use this form to submit questions on the streetlight banner display permits
Tree Removal
Use this form to submit inquiries regarding private tree removal
Lighting
Village Street Lights
Use this form to submit questions or concerns about Village-owned street lights
Police
Citizen Tip Line
Use this form to submit information about a suspected crime (call 911 for in-progress crimes)
Home Day Care
Operation of a Home Day Care without a Permit
Property Complaints - Private Property
Building Structure Repair - Roof, Walls, Shed, etc...
Use this form to report exterior building maintenance concerns
Fence Repair
Use this form to report a fence in disrepair
Garage Sale Complaint
Use this form to report a sale taking place too often or lasting too long
Garbage Can Storage - Location on Lot
Graffiti - Private Property
Use this form to report graffiti on private property. For graffiti on public property, contact the Police Department at 847-564-2060.
Grass and Weeds over 8 Inches
Use this form to report grass or weeds taller than 8 inches in height
Home Business Activity
Use this form to report questionable home business activity
Landscape Waste Storage or Composting
Use this form to report a concern about landscape waste or composting
Lighting - Glare/Too Bright/Shining on Neighbor
Use this form to report lights that are too bright
Mechanical Equipment Noise Complaint - Private Property
Use this form to report concerns with noise coming from fixed mechanical equipment (not landscape equipment)
Onsite Storage - Dumpsters or PODs
Use this form to report concerns with onsite storage
Outdoor Storage - materials, debris, equipment, household items, etc.
Use this form to report storage on the exterior of a property
Short-Term Rental
Vacation or event rental, in whole or part, of a residence
Sign Repair/Maintenance - Private Property
Use this form to report a sign in disrepair
Signs - Political Signs on Private Property
Political Signs - Private Property
Swimming Pool - Maintenance/Repair
Use this form to report maintenance issues with a swimming pool
Use of Property - Unauthorized Business
Use this form to report concerns regarding an unauthorized business
Use of Property - Unpermitted
Vacant or Abandoned House/Property
Use this form to report an abandoned or vacant property
Vehicle Storage - Parking on Grass
Use this form to report vehicles parking on grass
Vehicle Storage on a Residential Lot - Commercial Vehicles
Use this form to report questionable commercial vehicle parking on private property
Vehicle(s) - inoperable, unlicensed
Use this form to report a vehicle which is inoperable or unlicensed and is on private property
Window Signs
Window Signs Cover More than 50% of the Glass/Glazing
Other - Code Enforcement
Sewers
Sewer Odor
Use this form to report a sewer odor
Sewer Structure Repair
Use this form to report an issue with a manhole, inlet, catch basin or other sewer structure
Sewer - Other
Use this form to submit other questions or concerns regarding sewers not otherwise listed here
Sidewalks & Parkways
Gateway Signs
Use this form to submit questions or concerns with Village gateway signs
Parkway Mowing
Use this to report a parkway that needs to be mowed
Sidewalk Obstruction
Use this form to submit a concern about vegetation or other objects blocking a sidewalk
Sidewalk Repair/Replacement
Use this form to submit a request to repair or replace a section if sidewalk
Signs - Political Signs on Public Property/ROW
Political Signs on Public Property
Sinkhole
Use this form to submit a question or concern regarding a sinkhole
Trip Hazard
Use this form to report a trip hazard on a sidewalk
Other - Sidewalk/Parkways
Use this form to submit other miscellaneous concerns or questions regarding sidewalks or parkways
Signs
Signs - New Signs or Signals
Use this form to request a new sign or signal
Signs - Village Property
Use this form to report concerns regarding damaged or missing traffic signs
Snow Removal
Mailbox Damage
Use this form to report mailbox damage from a snow plow
Snow Removal
Use this form to submit questions or concerns regarding snow removal operations
Solicitation
Request to Solicit
Use this form to submit questions regarding requests to solicit
Solicitor Complaint
Use this form to submit a complaint about a solicitor
Special Events
Special Events
Use this form for any questions or inquiries regarding special events or special event permits
Events - Other
Use this form for any questions or inquiries regarding events
Street Maintenance
Pavement Markings, Re-Striping
Use this form to submit questions or concerns regarding pavement markings on Village streets
Storm Drain
Use this form to report a concern with a storm drain
Street Repair (i.e., Potholes)
Use this form to report an issue with a street that needs evaluation or to be repaired
Street Sweeping
Use this form to submit a request to sweep a street
Trash and Debris on Roadway
Use this form to report trash or debris on a roadway for cleanup
Other - Street Maintenance
Use this form to report any other concerns with street maintenance not otherwise listed here
Sustainability
Monarch Waystation Info
Use this form to submit materials for monarch waystations or learn more about them
Traffic
Commuter Parking Lots
Use this form to submit concerns regarding the Commuter Lots
Traffic Enforcement
Please use this form to submit any concerns regarding traffic enforcement
Traffic Signal
Please use this form to submit any concerns regarding traffic signals
Transportation Services
Senior Taxi Program
Use this form to submit requests for new tickets or questions about the program
Trash & Recycling
Garbage Cans Stored Improperly
Use this form to report improperly stored garbage cans or cans that have been to the curb too long
Garbage/Debris Accumulation
Use this form to report accumulating trash or debris near the curb or on private property
Lakeshore Recycling Services - Service Complaint
Use this form to submit a concern or question regarding Lakeshore Recycling Services
Recycling Questions
Use this form to submit questions regarding recycling in the Village
Trees & Landscaping
Buckthorn Pickup
Use this form to submit a request to pick up buckthorn branches
Gas-Powered Leaf Blowers
Use this form to submit a Gas-Powered Leaf Blower complaint (Effective January 1, 2025)
Landscaping Blocking View
Use this form to report areas where landscaping blocks a motorist
Noxious Weeds
Private Trees Concerns
Use this form to submit concerns related to trees located on private property (not your own property)
Public and Parkway Tree Concerns
Use this form to submit concerns and requests related to public or parkway trees
Tree Consultation
Use this form to submit questions and concerns related to your own trees
Other Tree Concerns
Use this form for any other tree concerns or questions
Utilities including Cable, Electricity, etc.
AT&T Complaint
Information on handling concerns with AT&T Service
Comcast Complaint
Use this form to report concerns with your Comcast service
ComEd Complaint
Use this form to submit concerns regarding your ComEd bill or service
NICOR Gas
Use this form to submit a complaint regarding NICOR Gas
Utilities - Other
Use this form to submit other utility concerns
Wire Down
Use this form to report a downed wire
Water
B-box Request
Use this form to submit a request related to buffalo boxes
Backflow Prevention
Use this form to submit a question regarding backflow (RPZ) devices
Contractor/Private Shutdown
Use this form to submit a request to temporarily shut down your water service
Hydrant Request
Use this form to submit a concern regarding a damaged or leaking hydrant
Low Pressure
Use this form to submit a question or concern regarding low water pressure
Service Line
Water Odor/Discoloration
Use this form to report any water odors or discoloration
Water - Other
Use this form to submit another water question
Cannot Find It
Other - Miscellaneous
Use this form if you cannot find the information you are looking for (not for emergency or police matters)
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