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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
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Topic Areas
Animals / Pasadena Humane Society
Animal Control Assistance
Code Enforcement
Animal
Illegal Vending
Leaf Blower Violation
Off-Hours Construction
Construction activity occurring on private property within a residential zone or within 500 feet thereof on Monday through Friday before 8:00 a.m. or after 7:00 p.m., Saturday before 9:00 a.m. or after 7:00 p.m., and on Sundays and city recognized holidays before 10:00 a.m. or after 6:00 p.m.
Overgrown Vegetation
Excessively overgrown bushes, grass or other landscaping that may be blocking sidewalks, affecting visibility, access or overall neighborhood upkeep on private property.
Property Maintenance
Trash, Litter & Debris
The keeping or depositing on, or the scattering over the premises of debris, junk, lumber, trash, unused, disregarded or abandoned objects or equipment that create an unsightly condition by reason of its condition or its inappropriate location on private property.
Unpermitted Construction
Public Works
Bee Removal Assistance
Billing Issues
City Building Service Request
Construction Standard & Specifications
Field Inspection Request (Non-Permit)
Fire Hydrant Maintenance
General Questions
Graffiti Removal Assistance
Illegal Dumping Issue
Issues with Water Service
Land Survey Information
Landscape/Medians
Lighting & Electrical
Litter & Debris Removal
Miscellaneous Water Requests
Mosquito Abatement Assistance
Palm Fronds
Parking Location Issue
Parks and Parkway Maintenance
Recycling & Waste Reduction Questions
Red Curb Issues
Request a Plan Review
Sewer Manhole
Sewer Odor Issue
Sewer Spill/Odor Issue
Special Event Support
Street Sweeping Issue
Sustainability Program Inquiry
Trees, Dead Tree
Trees, Fallen Tree/Branches
Trees, Inspection (Non-Permit)
Trees, Removal Request
Trees, Trimming Request
Trees, Water Trees
Water Conservation Reports
Water Main Breaks
Water Meter Leaks
Water Quality Concerns
Water Service/Meter Questions
Streets
Banners
Crosswalk Issues
Damaged Curb
Miscellaneous Requests
Potholes/Asphalt Issue
Sidewalks/Concrete Issue
Signs, Stripings, Markings
Stop Sign Request
Storm Drain Catch Basins
Street Lights
Traffic
General Information & Assistance
Traffic Signal Issue
Utilities
Sewer Maintenance Issue (City Line)
Water Leaks
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