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Your issue is important to us. In order to route your issue so we can best serve you, please identify the type of issue you are reporting. You may search for a topic using keywords or you may browse through the issue areas below.
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Topic Areas
Animals
Dead Animal Removal
The City of Wilsonville Public Works Department will remove dead animals from city maintained streets, roads and adjacent right-of-way areas. More >
Dog Park
The City of Wilsonville offers a Dog Park located within Memorial Park. More >
Building, Planning and Zoning
Fire Flow
For fire flow information within the city, contact the Building Division at 503-682-4960. More >
Hiring a contractor or owner is contractractor
If you have questions about whether or not a contractor needs to be hired for your building or remodeling work, please note the following. More >
House Additions
Prior to drafting plans for a house addition, please contact both the Building and the Planning Division. More >
Plan Revisions
To change your plans from what was originally approved, you must show the changes on two additional sets of plans - do not mark on the approved set. More >
Sign Permit Requirements
For information on obtaining approval for business signage or temporary signs such as garage sale and political signs, please contact the Planning Division at 503-682-4960. More >
Business Licenses & Vending
Businesses Listing
A business license listing can be obtained by submitting a request for information form to the City Recorder. More >
Mobile Vendors
Vending via a food truck is permitted as long as the vendor has obtained a valid city business license, has the permission of any private property owner on which they park their vehicle, and complies with the city
Soliciting - Door to Door
The City cannot prohibit door-to-door solicitors. However, the City has enacted Ordinances 495 & 537, which regulates solicitor conduct, and requires solicitors to pass a background check in order to obtain a City permit for their activity. More >
Starting a Business
The State of Oregon has information regarding how to start a new business, including how to apply for a DBA (doing business as) name and tax id number. Businesses that are located in or working in the City of Wilsonville city limits are required to obtain a business license. More >
Code Enforcement
Abandoned Vehicles/Cars/Bikes
Vehicles and all vehicular equipment that are clearly inoperable and stored on private property for more than 10 days can be addressed by filing a complaint with the Planning Division 503-682-4960. More >
Nuisance - tall grass, garbage, etc.
Listed are a number of enforceable nuisances per City code. If you have an issue with one of these nuisances, contact Code Enforcement at 503-682-4960. More >
Portable Storage Containers
For information on placing portable storage containers at your residence, please contact the City
Construction Projects
Construction Work Hours
Construction work noise hours are limited to. More >
Oregon Department of Transportation(ODOT) Projects
ODOT offers an online map of current construction projects. For more information on ODOT projects in Wilsonville, please contact the City
Private Projects
To learn more about the various private development projects happening throughout the city, view the Engineering Private Projects page. More >
Projects Around the City
The City has developed a Projects Around the City webpage containing information about the various construction sites around Wilsonville. More >
Public City Projects
Public projects which are non-recurring, large dollar ($10,000 minimum), and have a useful life of many years are referred to as Capital Improvement Projects (CIPs). More >
Public Works - Construction Standards
Public Works Construction Standards establish engineering and technical design requirements for street, storm drainage, water, sewer, and other public facilities. More >
Road Construction
Please see the city
Court - Municipal Traffic Court
Diversion - Seat Belt Tickets
Diversion is offered on a case by case basis. If you are eligible for diversion, the information will be sent to you by mail. More >
Location & Hours
The Wilsonville Municipal Court is located on the second floor of City Hall, at 29799 SW Town Center Loop E, Wilsonville, OR 97070. More >
Court - Miscellaneous
For other issues related to Municipal Court, but not answered by the FAQs. More >
Employment
Applying for a City Position
To apply for a position with the City of Wilsonville, please view the current job opportunities page. More >
Events
Garage/Yard Sales
Sales events such as a garage or yard sales in residential areas are not required to have a permit, but there are limitations on the amount, size, and location for signage. More >
Temporary Street Closures - Requesting
To request a temporary residential street closure for a one-time event, please contact the City
Graffiti
Reporting Graffiti
Applying Graffiti is a crime that is especially serious if it indicates gang activity. If you see where graffiti has been marked on city owned property submit a service request here. More >
Library
Library - Bookdrops
Return your library items anytime, either at the Library in our drive-up bookdrop or at our West side bookdrop on Wilsonville Road in front of Just Store It. More >
Library - Bookstore
The Twice Sold Tales bookstore sells used books and media to support the library. More >
Library - Cards
Library cards are available for free to all residents of the Clackamas County Library District, as well as Washington, Multnomah, Hood River, and Clark (WA) Counties. To obtain a Library card, you will need to show proof of identification. More >
Library - Catalog
Our online catalog contains records for the over 1,000,000 items owned by the 11 libraries of the Library Information Network of Clackamas County. More >
Library - Childrens Storytime
Storytime is available weekly, except during the Summer Reading Program. More >
Library - Collections
The library houses over 130,000 library items and is a community focal point for access to practical information, lifelong learning, resources, and entertainment. More >
Library - Contact Information
Phone: 503-682-2744, 24-hour renewal: 503-659-8634, address: 8200 SW Wilsonville Road. More >
Library - Donations
The library accepts donations of books and media during open hours. Donated items are either added to the collection or sold at the Twice Sold Tales bookstore. More >
Library - Hours and Location
The Library is located at: 8200 SW Wilsonville Road, Wilsonville, OR 97070. More >
Library - Meeting Rooms
The Library has 3 study rooms and 2 meeting rooms of varying sizes, available for public reservation. More >
Library - Overdue Notices and Fees
Most overdue items are fined 25 cents per day, with a $5 maximum for adult materials and $3 maximum for children
Library - Policies
The Library
Library - Volunteer
There are a variety of volunteering opportunities available at the Library, from stocking shelves to hosting events. More >
Other - Misc.
Miscellaneous/Other
Submit a request on a topic that is not listed. More >
Public Records Request
Oregon Public Records law grants each person the right to inspect the records of a public body (unless exempt from disclosure). More >
Parks and Facilities
Ball Field Lighting
Baseball and softball fields 1, 2 and 4 (Soccer fields 1 and 2) in Memorial Park have night lighting available. The lighting must be reserved in advance at a fee of $10/hr. More >
Community Garden
Wilsonville offers Community Garden plots to its residents for a nominal fee. The garden is located on Schroeder Way, just off Wilsonville Road. Registration opens in March on a first come, first served basis. More >
Dog Park
The City of Wilsonville offers a Dog Park located within Memorial Park. More >
Events in the Park
The City of Wilsonville holds a number of special events throughout the year. Upcoming events can be found on the Parks & Recreation events calendar. More >
Park Hours
Wilsonville Parks are closed from dusk to dawn. More >
Park Issue
For issues that occur during working hours (Monday - Friday, 8am - 5pm), contact Parks and Recreation 503-783-7529, or to report suspicious activity in a park after hours, contact the police at 911. More >
Vandalism & Repairs to City Property
To report vandalism or illegal activity in progress, please call (911). More >
Permits and Inspections
Building Permit Status Check
The status of permits issued on a project can be viewed via the online permitting system, or you may call the Building Division at 503-570-1553. More >
Building Permits
A building permit is required. More >
Do I need a permit?
Engineering Inspections
To schedule an inspection for public utility, public works, or right-of-way permit, please contact the Engineering Division 24 hours in advance. Please include your permit number and/or location in your correspondence. More >
Mechanical Permits
A mechanical permit is required to do the following. More >
Obtaining a Building Permit
In order to obtain a building permit, you will need the following. More >
Plumbing Permit
Plumbing permits are required to do the following. More >
Public Works Construction Permit
Public Works Construction Permits are required for connecting to, repairing, or constructing public utilities such as water, sewer, storm drainage, or City owned streets; including curbs, gutters, and sidewalks. More >
Right-of-Way Permit
Right-of-Way Permits are required for any work being done in the public right-of-way within the City. More >
Tree Removal Permits
Before you begin removal of a tree, please contact the Planning Division: 503-682-4960, or visit the Planning Division
Utility Permits
Utility Permits are required for franchise utility working within the Right-of-Way or Public Easement. More >
Police
Court - Comments
Comments regarding a police officer should be made to the Clackamas County Sheriff's non-emergency number at 503-655-8211. More >
Graffiti
Applying Graffiti is a crime that is especially serious if it indicates gang activity. If you see where graffiti has been marked on city owned property, please report it. More >
Noise Ordinance
To report excessive noise during normal workday hours (8am - 5pm), contact the City
Speeding Cars - In My Neighborhood
Speed limits for residential streets are set by the State of Oregon at 25mph. More >
Traffic Fines
For traffic violations within the City of Wilsonville, fines can be paid at Wilsonville City Hall or online. More >
Property Information
Property Addresses
To obtain a new address, or to determine what your property address is, please contact the City
Property Maps/Plats/Drawings
To obtain a copy of the tax map for your property, please contact the county in which the property resides, or download a copy of the map from Oregon Map (ORMAP). More >
Tax Lot Numbers
To determine what your property
SMART Transit Services
Bike Smart
The City's SMART Transit has an active Bike Smart program. More >
Bus Services
SMART operates within the City of Wilsonville as well as offering service to... More >
Carpool/Vanpool Information
Looking to share a ride? Carpool & Vanpool information is available on the SMART website. More >
Dial-a-Ride
Dial-A-Ride is a SMART Transit service providing door-to-door transportation within Wilsonville City limits for ADA-eligible customers who are unable to use the fixed route buses. More >
Fare Information
Within Wilsonville city limits the SMART Transit bus services are free. More >
Lost & Found
For items you may have lost on a SMART bus, van, or at a bus stop, please contact SMART customer service at 503-682-7790 or submit a request. More >
SMART Hours of Operation
For current hours of operation and holiday schedules, see the SMART Transit hours page. More >
Walk Smart
Walk Smart is a free program designed to increase walking among residents and employees in Wilsonville. More >
Streets & Streetlights
Bike Lane Safety
Bike lane safety is important to us. If you encounter rocks, debris, or other safety hazards in a bike lane, please let Public Works know by calling or submitting a request. More >
Dead Animal Removal
The Public Works Department will clean up and remove dead animals from city maintained streets, roads and adjacent right-of-way areas. More >
Flooding - Roads/Streets
To help reduce street flooding and contamination of the stormwater system, please keep your neighborhood stormwater catch basins and drains clear by removing any leaves that accumulate and placing them in a yard waste recycle bin. More >
Limited Sight Distance
Let us know if you experience any of the following limited sight distance issues. More >
Parking
Wilsonville Code Section 5.200 states that a vehicle can legally park on a street up to 72 hours, as long as it is not impeding or likely to impede the normal flow of traffic and is not in violation of "No Parking" signs. To report a violation, please contact the Wilsonville Police non-emergency number 503-655-8211. More >
Road Construction
Please see the city
Road Hazard
Please report any road hazards - fallen trees, branches, glass, or other debis in city streets and roads as well as potential tree hazards such as broken hanging limbs. More >
Signs - Missing/Broken/Fallen
Please report signs that are missing, broken or have fallen: 503-682-4092. More >
Storm Drain/Catch Basin Clogged
Please keep your neighborhood stormwater catch basins and drains clear by removing any leaves that accumulate and placing them in a yard waste recycle bin. More >
Streetlights - Problem/Repair
Portland General Electric (PGE) provides maintenance for the City of Wilsonville
Streets - Speed Limit Concerns
Speed limits for residential streets are set by the State of Oregon at 25mph. More >
Temporary Street Closures - Requesting
To request a temporary residential street closure for a one-time event, contact the City
Trees - Debris In Road
Please report fallen trees, branches, or other debis in city streets and roads as well as potential tree hazards such as broken hanging limbs: 503-682-4092. More >
Traffic, Signals & Signs
Signals - Report a Malfunctioning Traffic Signal
If you encounter an issue with a malfunctioning traffic signal, please contact Public Works with the location and specific behavior. More >
Signs - No-Parking Signs
Parking along public streets, even when directly in front of (but not blocking the driveways of) private residences, is considered public parking. More >
Signs - Requesting Additional Traffic Signs
If a request is made for additional signage/traffic control in an intersection or on a particular street, the City will evaluate the request using the criteria set forth in the MUTCD. More >
Speed Limits - Establishing
Speed limits are established by the State based on specific roadway classifications. More>
Traffic Concerns
Please address any traffic concerns by submitting a request. More >
Traffic Signal Cameras
The City contracts with Clackamas County to provide the maintenance and monitoring of traffic signals. More >
Utilities
Bill Information
The City bills for Water, Sewer, Stormwater, Street Lights and Road Maintenance. More >
Open/Close Account
To Open and Close Utility Billing services, visit our website More>
Payment Options
The City has a variety of payment options available. More >
Water Leak Information
Please visit the Water Leak Information webpage or contact 503-570-1610. More >
Volunteering
Adopt-a-Program
The City
Boards & Commissions
The City's Boards and Commissions assist in the governance of the community. More>
Community Center
There are a variety of volunteer jobs range from being a volunteer instructor, to delivering hot meals to home bound seniors and many others in between. More >
Current Volunteering Opportunities
There are many different ways to serve your community. More >
Library
There are a variety of volunteering opportunities available at the Library, from stocking shelves to hosting events. More >
Parks and Recreation
We have a variety of activities designed to fit your interests, talents, and busy schedule. More >
Water
Backflow
There are some situations where a backflow prevention device is needed in order to keep non-potable water from contaminating the drinking water system. More >
Bulk Water Permits
The city issues bulk water permits and bulk water meters for customers needing to fill water trucks for construction dust control, annual pond cleaning. More >
Chlorine in Water
There is a small amount of chlorine in the City water supply that is used as a disinfectant. More >
Discolored Water
Discolored water can occur with changes to the normal water flow caused by hydrant flushing, significant usage, leaks, or line breaks. More >
Fluoride
Wilsonville does not currently add Fluoride to the city water. More >
Meter Installation & Replacement
New meter installations are processed by the city
Water Heater Pressure Regulator
Most water heaters have a pressure regulator valve. Pressure regulators are located on the private side of the water system and are therefore a customer
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